Refund policy

Refunds

You can get a refund within 5 days after the charge — both for a regular payment and for an automatic payment. To do this, contact support and specify the location and the payment date.

Refund procedure

• Funds are returned to the same card that was used for payment.
• The time it takes for funds to arrive depends on the card-issuing bank.
• After a refund, access to the app for the paid period ends.
• After 5 days from the charge, payments are not refunded, but you can cancel the subscription — access remains until the end of the paid period.

Cancelling the subscription and automatic payments

You can disable automatic payments and cancel the subscription yourself in the Courier Bot app settings in Poster. After that, no new charges are made.

Transaction cancellation

If a payment was made by mistake or charged twice, contact support — we will cancel the transaction and return the funds.